CCSI | rms
Serving the Portland, Oregon and Vancouver, WA area with a full offering of business IT and remote monitoring services.
When you’re busy running your business, you don’t have the time to deal with problems that come up in your servers or computers. After all, that’s what your IT Company is for. CCSI remote monitoring services make it even easier and more cost-efficient to keep your network in action.
By proactively monitoring your server 24/7, 365 days a year, CCSI can identify problems early, before you lose time and money with downtime. The vast majority of problems can be remotely resolved, being fixed before they affect your business. In cases requiring a system’s engineer to make an on-site visit, things will be sped along because the problem was detected early in most cases. With the staff’s expert knowledge of server platforms by Microsoft and Mac, no problem will go unresolved for long.
Basically, this is done by setting up a dashboard that allows CCSI to monitor the network. This program alerts the staff when something doesn’t appear to be going right. An engineer can log into your server and resolve any problems it has with its operations. This can be done from virtually anywhere at any time, so many issues detected can be fixed right away. That means they never have a chance to slow your business down.
If something is detected that turns out to be a real threat to your network’s security or performance, CCSI will give you a fully detailed report on the problem. In addition to all this, the customer support team is always on hand to answer your questions regarding your network and services.
CCSI uses the latest, greatest, and most reliable remote monitoring services technology to keep your network and your business running smoothly. Contact us today with a free quote on our IT services.